Top tips to keep your property safe this winter

Dear Landlords,

It’s that time of year when your children or grandchildren will be writing their letters to Father Christmas. But have you written your important correspondence too?

It’s worth putting pen to paper and keeping in touch with your tenants over the festive period to offer some friendly reminders of how they should be looking after your property, particularly as the weather takes a turn for the worse. You are well within your rights to send a reminder of key considerations and, of course, if they are planning to leave the property empty for a number of weeks this leaves your property at risk.

We’ve put together a handy list of reminders for you to help keep both your property and your tenant safe.

Seasons Greetings!

Stride Insurance

Top Tenant Tips!

1. Is your tenant going to leave your property vacant for a long period of time? Remember, most landlord insurance policies request to be informed if a property is going to be vacant for longer than 14/21 days. A quick call to your tenant to double check on your property is well within your rights.

2. Water – inside. If your tenant is away for several days, will they drain the water system to avoid burst pipes or will they leave the heating ticking over? It is advisable to leave heating on at 15’C when away on holiday during the winter months.

3. Water – outside. If your tenant uses a hose pipe or outside tap, has the stop cock been switched off, pipe drained and/or has the tap and pipework been lagged and kept wrapped up from frost?

4. Security - is not just for Christmas! However, if your tenant is away over the Christmas your property is more vulnerable[i]. Checking external lighting, windows and doors are all part of normal practice, but Christmas can be a time when burglars are looking for an easy target of an empty residence. Anything you can do to deter them is again a win-win for yourself and your tenant.

5. Winter Weather – As we get into the depths of winter chances of rainfall, storms and snow increase. Are the tiles still in place? Are the gutters clear? Are the drains free-flowing and cleared of any autumnal leaves and debris? Lower the chances of damp ingress by ensuring external maintenance jobs are done.

5. Fire – Last year, in London alone, 200 house fires[ii] were caused by candles. With the increased use of fairy lights, open fires and log burners at this time of year your property is at further risk. Keeping chimneys regularly swept and smoke alarm batteries tested will help to keep both your tenants and your property safe.

We believe that prevention is better than cure. Regular maintenance of your property is key. We also recommend having a good relationship with local contractors so if the worst does happen over the Christmas holidays it’s good to know that you have a reliable tradesperson to call.

As experts in this field we understand how important the smooth running of your property let business needs to be. Contact Stride Insurance for all your landlord insurance requirements.

Please find out Christmas opening hours below:

Christmas opening hours

Friday 24th December

9 AM - 1 PM

Saturday 25th December


Sunday 26th December


Monday 27th December


Tuesday 28th December


Wednesday 29th December

9 AM - 5 PM

Thursday 30th December

9 AM - 5 PM

Friday 31st December

9 AM - 1 PM

Saturday 1st January


Sunday 2nd January


Monday 3rd January


Tuesday 4th January

9 AM - 5 PM


If you require emergency assistance over the Christmas holidays, please find the relevant insurance contact numbers below:

  • Allianz 0344 391 4047
  • Arch 0345 258 3880
  • Aviva 0800 015 1498
  • AXA Insurance 0870 900 0860
  • Ecclesiastical Claims 0345 603 8381
  • Hiscox 01206 773 899
  • Portus Underwriting 023 9224 8500
  • Zurich Insurance 0800 302 9055


Happy Christmas!




Published: 9th December 2021 (Maddie-Dean)
Need help finding the exact insurance for you? Get insured
Need help finding the exact insurance for you? Get insured